Privacy Policy

The Willows Theatre Company ("Member") outsources its box office services to Vendini, the provider of the ticketing service. Vendini values the privacy of its members and customers. Vendini does not sell any personal information to other companies.

Vendini does provide its members statistics in aggregate so they can track the effectiveness of their online ticket sales. They will also provide its members with enough information to provide you with tickets and for promotional purposes.

In keeping to the highest web standards, Vendini would like to detail what information it uses, and how they use it:

Server Logs
Vendini's application servers store your IP address in standard server logs. They use your IP address to diagnose problems, optimize, and maintain their servers. Vendini also may use this information in aggregate to provide statistics to its members.

Cookies
Vendini uses cookies to keep track of your individual session state; how many tickets, what event, etc. This also allows Vendini to differentiate you from another customer.

Vendini does not belong to any group that tracks users across web sites.

Contact and Personal Information
Vendini reserves the right to share a member's and customer's contact and personal information with individuals and/or entities for legitimate purposes such as copyright infringement claims brought against a member for the images found in it. We would use this information only as necessary.

If Vendini does use mailing lists for advertising or promotional purposes, they will always have a clear mechanism for you to remove yourself from future mailings.

Vendini may require information for shipping and billing. They may use this information for promotional purposes if you explicitly granted them permission. Without explicit permission, Vendini will not use any addresses gathered through their service except for order processing. Addresses are never shared with parties other than Vendini members.